Workplace Violence Prevention

Description: This in-depth course is designed to empower participants with the knowledge and tools necessary to prevent, identify, and respond to workplace violence, ensuring a safe and respectful work environment. The course is structured around the latest Canadian and Ontario legislative requirements and best practices, including the Occupational Health and Safety Act (OHSA) provisions for workplace violence and harassment.

Course Outline:

1. Understanding Workplace Violence:

   • Definitions and types of workplace violence (physical, verbal, psychological)
   • Impact on employees and the workplace environment
   • Scenarios and case studies illustrating different forms of violence

2. Legal Framework and Compliance:

   • Detailed review of Canadian and Ontario laws relevant to workplace violence
   • Employer and employee legal obligations and rights
   • Consequences of non-compliance

3. Risk Identification and Assessment:

   • Tools and techniques for identifying risk factors and vulnerable areas in the workplace
   • Conducting security audits and employee surveys to assess risks
   • Case studies on preventing workplace violence

4. Development of Policies and Procedures:

   • Steps to create or revise workplace violence policies
   • Inclusion of prevention, reporting, and response procedures in employee handbooks
   • Role of management and HR in policy enforcement

5. Preventive Measures and Strategies:

   • Designing a secure workplace layout to minimize risks
   • Administrative controls and workplace culture initiatives to reduce incidents of violence
   • Training employees on conflict resolution and de-escalation techniques

6. Incident Reporting and Investigation:

   • Procedures for reporting workplace violence incidents
   • Investigative techniques to ensure fair and thorough examination
   • Importance of confidentiality and protection from retaliation

7. Support Systems and Recovery:

   • Resources and support available for victims of workplace violence
   • Strategies for emotional and psychological recovery post-incident
   • Building a resilient workforce through regular training and awareness programs

8. Case Study and Role-Playing Exercises:

   • Interactive role-playing scenarios to practice response strategies
   • Discussion of real-life incidents and lessons learned
   • Group activities to foster a supportive community approach to preventing violence

Learning Objectives: